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Faq Sections
Kratom (Mitragyna speciosa) is a tropical tree that grows in Southeast Asia. It’s related to the coffee plant and has been used for centuries. The leaves contain more than 40 natural alkaloids, with Mitragynine and 7-hydroxymitragynine being the most well-known.
At GoPure.shop, we focus on quality and safety. Every product we offer is:
- Lab-tested by trusted, ISO-certified third-party labs
- Sourced from ethical, verified farms
- Grown using sustainable methods that follow GMP (Good Manufacturing Practices)
Kratom strains are categorized based on the vein color of the leaf and environmental factors:
- White Vein – harvested early, known for energetic aroma. Learn more
- Green Vein – mid-maturity, balanced effects. Learn more
- Red Vein – mature leaves, associated with more grounded properties. Learn more
Each strain we offer is:
- Sustainably sourced from local Southeast Asian farming communities
- Tested for alkaloid content and purity
- Harvested and dried using traditional methods to preserve quality
GoPure.shop Kratom Capsules offer:
- Convenient, portable use
- 00-sized vegetarian capsules, each with ~0.75g of kratom
- Filled with the same lab-tested powder found in our loose-leaf product
Manufactured in GMP-certified cleanrooms for quality assurance
Strain choice depends on personal preference. Differences arise from:
- Alkaloid ratios
- Leaf maturity
- Aroma and freshness
We recommend trying small batches of each strain. All GoPure.shop products are:
- 100% pure and additive-free
- Third-party tested for contaminants and heavy metals
- Accompanied by lab reports on request
Explore GoPure.shop Kratom.
Yes! Every batch undergoes rigorous quality control:
- Tested for: Heavy metals, pesticides, mold, salmonella, and E. coli
- Free from: Fillers, synthetic ingredients, or chemical additives
- Produced in certified GMP facilities
With GoPure.shop, you can trust that every product you receive is both safe and pure.
We work closely with growers in:
- Indonesia, Malaysia, and Thailand
- Forest-grown Mitragyna Speciosa trees in untouched rainforests
- Farms that follow organic, ethical, and sustainable cultivation methods
We maintain close relationships with our suppliers, ensuring that all our kratom is 100% pure, sustainably sourced, and ethically harvested.
GoPure.shop sources its kratom directly from trusted local farmers, ensuring top-tier quality. Unlike many European vendors, we cultivate long-term relationships with our suppliers to offer a unique, authentic selection of strains directly from the heart of Southeast Asia.
When stored properly, kratom powder and capsules can maintain their potency for up to 1–2 years. However, it's at its freshest within the first 3–6 months after grinding. To preserve quality, keep your GoPure.shop kratom in a cool, dry, and dark place, away from direct sunlight, humidity, and air exposure. Proper storage helps protect the alkaloids from degrading and ensures a longer shelf life.
Yes, the color variation is completely natural. The green color is due to the leaves’ natural pigmentation and drying process. GoPure.shop ensures that the kratom we sell is pure and unaltered, preserving its natural quality.
Products are sold for research purposes or as components for incense, aromatherapy, natural dyes, and crafts. They are not intended for human consumption, nor are they to diagnose, treat, cure, or prevent any disease. Shop here.
All GoPure.shop products are shipped from our secure facility near Rotterdam, the Netherlands. Our centralized location allows us to efficiently deliver our high-quality products to customers worldwide.
Yes, GoPure.shop ships kratom globally. We deliver to most European countries. For shipping to the USA, Canada, and South America, please visit GoPure US. Please consult your local laws before ordering. We do not ship to countries or regions where kratom is restricted. Learn more.
We aim to provide fast, reliable, and discreet delivery with every order. Here’s what to expect:
- Once your order ships, you’ll receive a tracking code via email.
- We work with trusted couriers like UPS and FedEx to ensure timely, secure delivery.
- For international orders, please be aware:
- Customs duties, taxes, and import fees may apply.
- GoPure.shop is not responsible for customs seizures or delays.
Need more details? Visit our Shipping & Delivery Page.
Yes, it's important to verify the legality of kratom in your country before purchasing. GoPure.shop recommends that all international customers review their local laws and regulations regarding kratom. We are committed to delivering safely, but it is ultimately the buyer’s responsibility to ensure compliance with local regulations.
We take great care in packaging our products to prevent any contamination or damage during shipping. Our facility adheres to certified safety protocols, and we use contactless delivery options for added peace of mind. GoPure.shop prioritizes the safety of both our products and customers.
GoPure.shop values your privacy. Our packaging is discreet and does not indicate the contents. Products are labeled "Not for human consumption" for added confidentiality, ensuring that your delivery is handled with the utmost discretion.
While GoPure.shop ships worldwide, we strongly encourage customers to familiarize themselves with their local kratom laws. Our focus is on secure, discreet shipping, and we support customers in navigating the legalities in their respective countries.
Kratom laws vary by country and even by region. Before ordering, we strongly recommend checking your local regulations. All our products are legal in the Netherlands.
GoPure.shop strives to process and ship orders promptly. We dispatch orders the same day during weekdays, but delivery times depend on the destination and courier service. To ensure the fastest processing, we recommend placing orders early in the day.
At GoPure.shop, we provide detailed product descriptions and information about different strains to help you make informed decisions. However, we do not offer advice on kratom usage. For kratom questions or guidance, our customer service team is always available to help clarify your product choices.
If you have any inquiries about your order or products, you can easily reach GoPure.shop through email, or contact us on social media platforms such as Instagram, Facebook, and Reddit. Our team is always ready to provide timely assistance.
We offer a 100% satisfaction guarantee:
- Contact us within 14 days of delivery
- Unopened products are eligible for full refunds
- Refunds for opened products are reviewed on a case-by-case basis.
If you’re not happy with your kratom order, contact us immediately. We’ll ensure that we take the necessary steps to correct the situation and make sure you're satisfied with your purchase.
Even if you ordered as a guest, you will receive an email with all the details of your order. You can also use our Guest Tracking page to view your order details by entering your email and order reference.
Once your order is shipped, we’ll send you a tracking link via email. If you don’t see the email, check your spam folder. You can also track your order by visiting the Order History page on our website.
We accept a variety of secure payment methods, including:
- Credit/debit cards (Visa, Mastercard)
- E-wallets and Payment Gateways
- Cryptocurrency (Bitcoin, etc.) — where permitted
- Bank Transfer
If you encounter any issues during checkout, please contact customer support.
Yes! GoPure.shop supports wholesalers and resellers worldwide. To inquire:
- Email: support@GoPure.shop.com
- Mention your region, business model, and desired volumes
Yes, we do! In addition to individual consumer packs, GoPure also offers wholesale kratom in bulk directly through our webshop. Ideal for frequent users and resellers, all wholesale options meet our strict lab-testing and quality standards. For larger orders or business inquiries, feel free to contact us.