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Shipping & Returns – GoPure Kratom
Kratom Free Shipping Across the UK & Europe via DHL, UPS, and DPD
At GoPure.shop, we proudly provide kratom free shipping across the UK and most of Europe, using trusted couriers like DHL, UPS, and DPD. Whether you're ordering from Germa ny, France, or the Netherlands, enjoy fast, discreet, and reliable delivery with no hidden costs. Below you’ll find full details about our kratom shipping policies, carrier options, international rules, and return process.
Shipping Overview
We understand that fast, reliable delivery is a vital part of your shopping experience. This page outlines everything you need to know—from delivery times to tracking, discreet packaging, and returns—so you can order with confidence.
- Free shipping available on qualifying orders (based on cart total)
- Same-day dispatch for orders before 3 PM CET (Mon–Fri)
- Tracked deliveries with AfterShip, courier links, or your account dashboard
- Discreet packaging to protect your privacy
Shipping Carriers
GoPure.shop collaborates with leading international couriers to ensure secure, timely deliveries:
- Courier Services: DHL, UPS, DPD
- Postal Carriers: PostNL, Deutsche Post (tracked but slower, more affordable)
Shipping carrier selection depends on your delivery location. Available options and costs are shown at checkout.
Shipping Terms & Delivery Times
GoPure.shop collaborates with leading international couriers to ensure secure, timely deliveries:
- EU Orders: Estimated delivery within 1–5 business days, depending on the service level.
- Non-EU Europe: Allow 3–6 business days unless using express services like UPS Express Saver.
Note: Delivery times are estimates based on courier data and may vary. If delays occur, we’ll keep you informed. For non-EU countries, shipments are made under Incoterms DAP (Delivered at Place).
What is DAP?
GoPure.shop collaborates with leading international couriers to ensure secure, timely deliveries:
- EU Orders: Estimated delivery within 1–5 business days, depending on the service level.
- Non-EU Europe: Allow 3–6 business days unless using express services like UPS Express Saver.
Note: Delivery times are estimates based on courier data and may vary. If delays occur, we’ll keep you informed. For non-EU countries, shipments are made under Incoterms DAP (Delivered at Place).
Free Shipping
We offer kratom free shipping on orders over a specific limit, which varies by country. Your cart must meet the minimum amount (excluding shipping and discounts) to qualify. Enjoy kratom free shipping across:
The discount is automatically applied at checkout once your cart qualifies.
Explore our collections:
- Red Kratom
- Green Kratom
- White Kratom
International Shipping & Customs
Our products are legal botanical specimens in the Netherlands. However, you must comply with your country’s laws.
- GoPure.shop is not responsible for customs seizures, legal action, or regulatory issues.
- Import duties, VAT, and taxes are the buyer’s responsibility
- No refunds for items seized or delayed by customs.
- Customs inspection may result in delays, damage, or confiscation.
By purchasing, you agree not to pursue legal claims against GoPure.shop or its staff in connection with international shipping issues.
Note: We do not ship to countries where Kratom is prohibited. These currently include (but are not limited to):
Curious about local legality? Check out our Kratom Legality Blog.
Discreet Shipping
We know privacy matters. Every order is shipped in plain, unmarked packaging to ensure:
- Full discretion
- No kratom-related labels or branding
- Safe and secure delivery
Enjoy complete peace of mind with our discreet kratom free shipping service.
How to Track Your Order
After dispatch, we send you a tracking email with your order details.
- Use the AfterShip form below to track across carriers in one place.
-
Visit:
Deutsche Post Tracking: packet.deutschepost.com
Royal Mail (UK orders): royalmail.com/track-your-item
Or check your order status via:
- “My Account" dashboard (for registered users)
- “Guest Tracking" link at the bottom of our website
Returns Policy
We stand by our products with a 100% Satisfaction Guarantee.
Not satisfied?
- Contact us within 14 days of receipt.
- If your product is damaged or defective, we’ll send a free replacement.
Return Instructions:
- Contact us before sending anything back.
- Unannounced returns may lead to extra costs.v
We are not liable for missed deliveries caused by incorrect addresses. Please double-check your shipping info before checkout.
Shipping Issues? Here's How to Get Help
If your order is delayed or missing:
- Contact your courier directly using the information from your shipping confirmation.
- Reach out via social media (Twitter, Facebook) for faster responses.
- Have your tracking number, name, address, and phone number ready.
Kratom Free Shipping Support
Need help with a delivery or tracking update? Contact your available carrier directly using the info below.
Note:
Deutsche Post is an uninsured service, so claims for lost or damaged parcels can't be filed. However, if your shipment is lost, GoPure.shop will re-ship it free of charge. For damaged packages or tracking issues, contact us right away and include photos if possible.
Orders returned due to:
- Seizure by customs
- Incorrect addresses
- Customer refusal
…will not be refunded unless they arrive back to us unopened and undamaged.